Your personal information matters to us. This Privacy Policy explains what data xgame bet collects, why we collect it, how we use and protect it, and what rights you have as a Filipino player. Please take a few minutes to read through this – it's important.
Last updated: 1 July 2025
Six things xgame bet is committed to when it comes to handling your personal data.
xgame bet only collects the personal information it genuinely needs to operate your account, process transactions, and comply with Philippine law. We don't collect data just to have it.
All personal data stored on xgame bet systems is protected using industry-standard encryption. Your information is never stored in plain text and access is strictly controlled internally.
xgame bet does not sell, rent, or trade your personal data to third-party marketers or advertisers. Your information stays with us and our trusted operational partners only.
As a data subject under Republic Act No. 10173 (Data Privacy Act of 2012), you have rights to access, correct, and request deletion of your personal data. xgame bet honours all of them.
We explain exactly what we collect, why we collect it, and who we share it with. No hidden clauses, no buried data practices – everything is laid out clearly in this Privacy Policy.
xgame bet operates in full compliance with the Philippine Data Privacy Act of 2012 and its implementing rules. Our Data Protection Officer oversees all privacy-related matters.
This Privacy Policy describes how xgame bet ("we," "us," or "the Company") collects, uses, stores, and discloses personal information when you register for and use the xgame bet online gaming and sports betting platform at xgamebet.net.
xgame bet is committed to protecting your privacy and handling your personal data with the same care that we apply to every other aspect of our platform. We recognise that Filipinos value their privacy, and we take that seriously. This policy is written in plain language so you can actually understand it – no confusing legalese that makes your head spin.
By registering for an xgame bet account or continuing to use the platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree, please discontinue use of the platform and contact us to request account closure.
Scope: This Privacy Policy applies to all users of the xgame bet platform, including registered players and visitors who browse without an account. It covers data collected through our website, mobile-optimised browser experience, and any direct communications with our support team.
xgame bet is an online gaming and sports betting platform operating at xgamebet.net, serving players in the Philippines. The Company acts as the data controller for all personal information collected through the platform. This means xgame bet determines the purpose and means by which your personal data is processed.
xgame bet has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). If you have any privacy-related concerns or wish to exercise your data subject rights, you may contact our DPO directly at the contact details provided in Section 15 of this policy.
The categories of personal data xgame bet collects depend on how you interact with the platform. Here is a breakdown:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Account registration & verification |
| Contact Data | Mobile number, email address | Account registration |
| Financial Data | GCash number, bank account details, transaction history | Deposits, withdrawals, AML checks |
| Technical Data | IP address, device type, browser type, operating system | Automatically on site visit |
| Usage Data | Games played, bet history, session duration, pages visited | Automatically during platform use |
| Communication Data | Support chat logs, emails, feedback messages | When you contact our support team |
| Marketing Preferences | Promotion opt-in/opt-out status, preferred contact channel | At registration or via account settings |
We do not collect sensitive personal information (such as racial or ethnic origin, religious beliefs, or health information) unless legally required to do so for compliance purposes such as responsible gaming assessments.
xgame bet collects personal data through the following methods:
xgame bet uses your personal data for the following purposes:
xgame bet processes your personal data only when we have a valid legal basis to do so under the Philippine Data Privacy Act of 2012. The legal bases we rely on are:
xgame bet does not sell, rent, or trade your personal data. We share your information only with the following categories of third parties, and only to the extent necessary:
All third-party service providers that process data on behalf of xgame bet are required to handle your information in accordance with the Philippine Data Privacy Act and our contractual data processing agreements. They may not use your data for their own independent purposes.
xgame bet retains your personal data for as long as your account is active and for a reasonable period thereafter to comply with our legal obligations. Specifically:
When personal data is no longer needed and there is no legal basis for continued retention, xgame bet securely deletes or anonymises that data so it can no longer be associated with you.
The xgame bet platform uses cookies and similar tracking technologies to make the site function properly and improve your experience. Here's what you need to know:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the xgame bet platform. We do not use cookies for targeted third-party advertising.
Under the Philippine Data Privacy Act of 2012, you have the following rights as a data subject. xgame bet is committed to honouring all of these:
To exercise any of these rights, submit a written request to our Data Protection Officer at the contact details in Section 15. xgame bet will respond to your request within 15 business days. In cases where we cannot fulfil a request – for example, if deleting certain data would prevent us from meeting a legal retention obligation – we will explain the reason clearly.
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe xgame bet has mishandled your personal data.
xgame bet implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our security practices include:
While we take security seriously, no system is 100% impenetrable. You also play a role in protecting your account by keeping your password secure and logging out when using shared devices. If you suspect any unauthorised access to your xgame bet account, contact our support team immediately.
The xgame bet platform is strictly for individuals aged 21 years and above. We do not knowingly collect personal data from persons under the age of 21. If we become aware that a minor has registered an account or provided personal information, we will immediately close the account and delete the associated data.
If you are a parent or guardian and believe a minor has registered on xgame bet using your payment details or personal information, please contact us immediately at support@xgamebet.net so we can take appropriate action.
The xgame bet platform may contain links to third-party websites or services, including payment gateway interfaces from GCash, Maya, and banking partners. These third-party platforms have their own privacy policies, and xgame bet is not responsible for the privacy practices or content of those external sites.
We encourage you to review the privacy policies of any third-party service you access through or alongside the xgame bet platform. Our Privacy Policy applies only to data collected directly by xgame bet.
xgame bet may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable laws. When material changes are made, we will update the "Last updated" date at the top of this page and notify you via email or an in-account notification when you next log in.
We recommend checking this page periodically. Your continued use of the xgame bet platform after any changes to this Privacy Policy constitutes your acceptance of the updated version. If you do not agree with the revised policy, please discontinue use and contact us to close your account.
If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or want to raise a privacy concern, please reach out to us through the following channels:
Our Data Protection Officer will acknowledge your request within 5 business days and provide a full response within 15 business days. For complex requests, we may require additional time, but we will keep you informed of the expected timeline.
You may also file a complaint directly with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated. The NPC can be contacted through their official website at privacy.gov.ph.
Ang iyong privacy ay mahalaga sa amin. If anything in this Privacy Policy is unclear or you're unsure how your data is being used, please don't hesitate to reach out. We're here to help and we'll always give you a straight answer.