Terms and Conditions – xgame bet Philippines

1 Introduction

Welcome to xgame bet. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and xgame bet ("we," "us," or "the Company"), the operator of the online gaming and sports betting platform located at xgamebet.net.

By accessing or using any part of the xgame bet platform – whether to browse, register an account, deposit funds, place bets, play casino games, or claim any promotion – you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, please do not use the xgame bet platform.

These Terms apply alongside any additional rules specific to individual products such as sports betting, casino games, or bonus promotions. In the event of a conflict, the more specific product rules shall take precedence for that product, and these general Terms shall govern everything else.

2 Eligibility

To be eligible to register and use the xgame bet platform, you must satisfy all of the following conditions:

• You are at least 21 years of age at the time of registration.
• You are a resident of or physically located in a jurisdiction where online gaming is permitted under applicable law.
• You are not a current employee, director, officer, contractor, or close family member of xgame bet or any of its affiliated companies.
• You are not acting on behalf of any third party.
• You have not previously been self-excluded or suspended from the xgame bet platform.
• You are opening your account voluntarily for personal entertainment purposes only.

xgame bet reserves the right to request proof of age and identity at any time. Failure to provide satisfactory verification may result in account suspension until the required documents are received and reviewed. We take age verification seriously – we do not allow minors to use the platform, period.

3 Account Registration

Each person may hold only one (1) active account on the xgame bet platform. Creating multiple accounts – whether using the same identity, same payment method, same device, or the same IP address – is strictly prohibited and will result in the termination of all associated accounts and the forfeiture of any funds or bonuses held within them.

When registering your xgame bet account, you agree to:

• Provide accurate, current, and complete information including your real name, date of birth, valid mobile number, and a working email address.
• Maintain the accuracy of your registration details and update them promptly if anything changes.
• Keep your username and password confidential and not share them with any other person.
• Immediately notify xgame bet if you become aware of any unauthorised access to your account.

xgame bet is not liable for any losses arising from unauthorised use of your account that results from your failure to keep your login credentials secure. If you forget your password or suspect your account has been compromised, contact our support team immediately via live chat or email at support@xgamebet.net.

4 Deposits and Withdrawals

All financial transactions on xgame bet are conducted in Philippine Peso (₱). Supported payment methods include GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO Online Banking, BPI Online, UnionBank Online, and Visa or Mastercard bank cards.

Deposits:

• The minimum deposit amount is ₱100.
• Deposits are credited to your xgame bet account instantly in most cases. In rare instances, bank transfer deposits may take up to 30 minutes during peak hours.
• xgame bet does not charge a fee on deposits, but your payment provider may impose its own transaction fees.
• You may only deposit funds from payment accounts registered in your own name. Third-party deposits are not permitted.

Withdrawals:

• The minimum withdrawal amount is ₱200.
• Withdrawals are processed back to the same payment method used for your deposit unless otherwise approved by xgame bet compliance.
• GCash and Maya withdrawals are typically completed within 5 to 15 minutes after approval. Bank transfer withdrawals may take up to one business day depending on your bank's processing schedule.
• xgame bet may require identity verification before processing your first withdrawal or any withdrawal above certain threshold amounts, in line with anti-money laundering (AML) compliance requirements.
• Any withdrawal request submitted while an active bonus is still in progress will be subject to the applicable bonus wagering requirements before funds can be released.

5 Bonuses and Promotions

xgame bet offers various bonuses and promotional offers to both new and existing players. All bonuses are subject to the following general conditions unless specifically stated otherwise in the promotion's dedicated terms:

• Bonuses are only available to players who have completed full account registration on xgame bet.
• Each promotion is limited to one redemption per player, per household, per device, and per IP address unless the promotion explicitly states otherwise.
• All bonuses carry a wagering requirement (also called a rollover or playthrough requirement). This means you must wager the bonus amount (and, in some cases, your deposit amount) a specified number of times before the bonus and any winnings generated from it can be withdrawn.
• Wagering requirements must be met within the validity period stated in each promotion. Expired bonuses will be removed from your account automatically.
• xgame bet reserves the right to withdraw any bonus offer, amend its terms, or void any bets or winnings that were generated through misuse or exploitation of a promotion.
• Bonus funds cannot be withdrawn directly; only winnings generated from bonus play that satisfy the wagering requirements are eligible for withdrawal.

If you are unsure whether a specific bet or game contributes to your wagering requirement, check the promotion details page or contact our support team before placing your bets.

6 Betting Rules

All sports bets placed on xgame bet are governed by the following general rules:

• Bets are accepted at the odds displayed at the time of placement. Once a bet is confirmed, the odds cannot be changed.
• xgame bet reserves the right to limit the maximum bet amount on any event, market, or selection at its discretion.
• If an event is postponed, cancelled, or abandoned before the minimum required playing time is completed, all bets on that event will be voided and stakes returned to your account unless the event is rescheduled and played within 48 hours.
• In cases of obvious errors in odds (e.g., a clear data entry or feed error), xgame bet reserves the right to void affected bets even after settlement. Players will be notified of any such action.
• Accumulator or parlay bets that include a voided selection will have that selection treated as a non-runner; the accumulator continues with the remaining selections at adjusted odds.
• Live betting odds are updated in real time and xgame bet cannot guarantee the availability of any specific in-play market at any given moment. In-play bets accepted before a key event (such as a goal, point scored, or red card) but after that event has occurred may be voided at xgame bet's discretion if the bet was clearly affected.

7 Casino Games and Slots

All casino games and slot titles available on xgame bet – including JILI Slots and live dealer games – use certified Random Number Generators (RNG) and are supplied by licensed third-party game providers. The RTP (Return to Player) percentage for each game is available within the individual game's information screen.

• All game outcomes are determined solely by the RNG and cannot be influenced by xgame bet or any player.
• In the event of a disconnection during a casino game round that is already in progress, xgame bet's system will complete the round automatically based on the rules of that particular game. The result of any such auto-completed round is final.
• If a game malfunction occurs (error in software, hardware, or connectivity) that prevents a round from being completed or settled correctly, xgame bet will investigate using server-side logs. Where a round cannot be determined, the bet will be voided and the stake returned.
• Progressive jackpot wins are subject to verification before payment. xgame bet reserves the right to withhold payment pending investigation if a jackpot win appears to be the result of a technical error.

8 Prohibited Conduct

The following activities are strictly prohibited on the xgame bet platform and may result in immediate account suspension, permanent termination, and forfeiture of all funds without appeal:

• Creating more than one account (multi-accounting).
• Using another person's identity or payment account to register or transact.
• Any form of collusion with other players to exploit odds, games, or promotions.
• Using automated bots, scripts, software exploits, or any technical means to gain an unfair advantage.
• Attempting to exploit software bugs, glitches, or errors in games or the sportsbook for profit.
• Systematic exploitation of bonuses in a manner inconsistent with normal recreational play (commonly referred to as "bonus abuse" or "bonus hunting").
• Money laundering or using xgame bet for any financial transactions related to illegal activity.
• Harassment, threats, or abusive behaviour directed at xgame bet staff or other players.
• Providing false, inaccurate, or misleading information during registration or verification.

xgame bet actively monitors all accounts for suspicious behaviour and cooperates fully with Philippine law enforcement and regulatory authorities when required.

9 Account Suspension and Closure

xgame bet reserves the right to suspend, restrict, or permanently close any account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Non-compliance with identity verification or AML requirements.
• Suspected fraud, match-fixing, or any illegal activity.
• At the player's own request for self-exclusion or responsible gaming reasons.
• Inactivity for a period of 12 consecutive months or more.

You may close your xgame bet account voluntarily at any time by contacting our support team. Upon closure, any remaining balance (excluding non-withdrawable bonus funds) will be returned to your registered payment method after completion of any pending verification or AML checks.

10 Privacy and Data

xgame bet is committed to protecting your personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. The collection, use, and storage of your personal data is governed by our Privacy Policy, which forms part of these Terms by reference. Please review our full Privacy Policy for details on how your data is handled.

By using xgame bet, you consent to the collection and processing of your personal data as described in the Privacy Policy. You have the right to access, correct, and request the deletion of your personal data, subject to applicable legal obligations.

11 Responsible Gaming

xgame bet is committed to promoting responsible gaming. We believe that gambling should always be a form of entertainment, not a source of financial stress or personal harm. We provide the following tools to help you stay in control:

• Deposit Limits: Set daily, weekly, or monthly deposit limits directly from your account settings. Once set, limits take effect immediately and can only be increased after a 7-day cooling-off period.
• Session Time Reminders: Configure reminders to notify you of how long you have been playing during any given session.
• Cooling-Off Period: Take a temporary break from xgame bet for a defined period (1 day to 6 months) without fully closing your account.
• Self-Exclusion: Request to be permanently excluded from the xgame bet platform. Self-exclusion requests are processed within 24 hours and once active, cannot be reversed for a minimum of 6 months.

If you feel that your gambling habits are becoming harmful to you or someone you care about, please reach out to our support team or visit our Responsible Gaming page for more information and resources. Hindi kayo nag-iisa sa sitwasyong ito.

12 Intellectual Property

All content on the xgame bet platform – including but not limited to the website design, text, graphics, logos, game interfaces, software, trademarks, and service marks – is owned by or licensed to xgame bet and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the xgame bet platform solely for your personal, non-commercial entertainment.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the xgame bet platform without prior written consent from xgame bet.

13 Limitation of Liability

To the maximum extent permitted by applicable law, xgame bet shall not be liable for:

• Any loss of profits, revenue, data, or goodwill arising from your use of the platform.
• Technical interruptions, server downtime, or connectivity issues that prevent access to the xgame bet platform.
• Losses arising from your failure to maintain the security of your account credentials.
• Any indirect, consequential, special, incidental, or punitive damages, even if xgame bet has been advised of the possibility of such damages.

Nothing in these Terms limits or excludes xgame bet's liability for fraud, wilful misconduct, gross negligence, or any other liability that cannot be lawfully limited or excluded under Philippine law.

14 Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms shall first be subject to an informal resolution process: you must contact xgame bet in writing at support@xgamebet.net, clearly describing the nature of the dispute and your desired resolution. xgame bet will respond within 14 business days.

If the dispute cannot be resolved informally within 30 days from the date of your initial written notice, either party may submit the matter to the relevant Philippine courts or regulatory body with appropriate jurisdiction.

15 Changes to These Terms

xgame bet may revise these Terms and Conditions at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email or an on-site notification when you next log in to your xgame bet account.

Your continued use of the xgame bet platform after any changes to these Terms constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically to stay informed of your rights and obligations. If you disagree with any revised Terms, you should discontinue using xgame bet and may request account closure as described in Section 9.

16 Contact Us

If you have any questions about these Terms and Conditions, need clarification on any provision, or need to report a concern, please get in touch with the xgame bet support team:

• Email: support@xgamebet.net
• Live Chat: Available daily via the xgame bet website or your account dashboard.

Our team is here to help and will always try to resolve your concern as quickly and fairly as possible. We want every Filipino player to feel supported and informed when using the xgame bet platform.